Almost nine in 10 (89%) people with a learning disability in the UK have experienced difficulties finding a job, a new survey commissioned by Hilton to mark Learning Disability Week (19-25 June 2023) has revealed.

Within the hospitality sector, only 38% of employers are likely to consider hiring a person with a learning disability in the future.

Employers highlighted a perceived lack of understanding on how to make adjustments to support those with a learning disability (30%), not believing they have the right infrastructure in place (27%), and not having suitable roles (23%) as the main barriers to recruitment. 

Despite the challenges employers face, the research demonstrated the significant value of employing those with learning disabilities. The vast majority (84%) of employers who had hired someone with a learning disability confirmed that they met or exceeded expectations.  

Businesses highlighted a significant increase in empathy amongst their teams (61%), stronger team bonds (50%) and an improved understanding about the value of a diverse workforce (45%) as some of the broader benefits of recruiting those with a learning disability.

However, 54% of employers in hospitality admit they don’t think UK companies are doing enough to be inclusive.

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Those with learning disabilities highlighted a real need for more training for fellow team members (39%) and managers (38%) to ensure employers are equipped to welcome individuals into their workforce.

Employers echoed this sentiment, with only half (50%) saying they received training on both how to hire and manage someone with a learning disability.

To address these barriers, Hilton is partnering with the Down’s Syndrome Association’s WorkFit programme. This brings together employers and jobseekers who have Down’s Syndrome, supporting employers with resources, advice and training to provide employment opportunities. Hilton is also working with Aurora Foxes, a specialist training college that provides training, work experience and employment opportunities to young adults with learning disabilities.  

Through this project, Hilton aims to provide job opportunities by employing team members across functions including front office, kitchen, food and beverage and revenue management.  

Speaking at the recent UK Hospitality conference, Hilton senior vice-president of the UK, Ireland and Israel Stephen Cassidy asserted: “Hospitality is an engine of opportunity. We have the potential to create a diverse and inclusive employment environment providing fulfilling careers for people from all backgrounds and abilities.

“But there is more for us to do. As we face critical labour shortages and as government calls on industry to reach the economically inactive, we must demonstrate that hospitality is a job for everyone.”