Downtown Austin Hotel Selects Service Tracking Systems’ Valet and Federal APD Self-Park Integrated Solution

After a thorough analysis of various valet automation and self-parking management systems, a premier downtown Austin hotel has selected Service Tracking Systems and Federal APD to handle their parking needs. The integrated solution combines the CVPS valet system with Federal APD’s self-parking system ScanNet in a clean, user-friendly layout offering maximum flexibility to the operator and maximum convenience for the guests.

This 800-room hotel experiences high volumes of guests year-round, as it’s the only hotel adjacent to the Austin Convention Center. This prime location is also convenient for visitors and locals as it’s just one block from Austin’s famous Sixth Street nightlife, and a few minutes’ walk to shopping, restaurants, and what Austin is most known for: live music and entertainment.

The CVPS valet automation system includes dispatch terminals, customer request kiosks, garage entry and exit readers, valet nested parking controls within the garage, and interfaces to Hilton’s OnQ hotel management system, and Shift4 for credit card processing. The self-serve kiosks allow patrons to initiate their vehicle requests and pay for parking at convenient locations within the hotel lobby. The interface to OnQ allows valet patrons’ parking charges to be posted automatically to their hotel folios.

The Federal APD ScanNet self-parking application includes their new Access and Revenue Control product line, made up of a Universal One ticket dispenser, a credit card exit verifier, two automated pay stations, and their barrier gates. Proximity cards and hotel room keys can also be used for garage access.

“We are delighted to install another integrated system with CVPS and ScanNet. The success we’ve experienced at the Waldorf Astoria Orlando, another combined valet and self-park system, provides us an excellent base for this upcoming installation. With this combination, we capitalize on the strengths of each company to provide the client with the best possible solution,” said Andy Preas, president, Service Tracking Systems.

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