Saudi Arabia’s premier hotel development and management company IRIS Hotels has selected StayNTouch for its collection of boutique hotels in the country.

The partnership will see the implementation of StayNTouch’s property management systems (PMS) technology at IRIS hotels located in Saudi Arabia cities of Jizan, Taif, and Riyadh.

IRIS Hotels president and managing director Jamel Ben Amor said that StayNTouch’s PMS technology gives the company a ‘scalable architecture’ to build a flexible technological ecosystem.

The easy-to-use PMS helps improve staff productivity and allow an easy technology connectivity. It will also provide an improved mobile guest experience from check-in to check-out.

Jamel Ben Amor said: “The PMS is intuitive and easy to learn, complementing our own on-site employee training and development programmes and with guest-facing mobile check-in, we’re able to deliver a uniquely reimagined welcome experience.

“StayNTouch also empowers our staff and managers to work remotely, and manage the property from anywhere, at any time.”

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By GlobalData

Headquartered in Riyadh, IRIS Hotels is centred around six major brands, namely IRIS Hotel, IRIS Lodge, IRIS Resort, Nairo Motel, IRIS Boutique and IRIS Inn.

This collaboration represents StayNTouch’s first hotel customer in Saudi Arabia. It also expands the guest-centric technology and cloud-based hotel PMS provider’s footprint into the Gulf region.

In August last year, StayNTouch was acquired by US-based hotel owner-operator MCR for $46m. MCR has retained StayNTouch as its wholly owned subsidiary.

StayNTouch chief revenue officer Michael Heflin said: “Great hospitality is created by delivering a unique guest experience and sustained by implementing a business model that utilises effective solutions.

“We are proud to provide a flexible PMS that enables easy and efficient operations, seamless connectivity, and an exceptional guest experience.”