The Grand Hotel is the third Davidson Hospitality Group property to adopt Optii. Credit: Blue Planet Studio/Shutterstock.

Grand Hotel on Mackinac Island in Michigan, US, has chosen hotel operations software Optii Solutions to enhance communication among its various teams.

Optii’s tool uses analytics and artificial intelligence technology to increase the effectiveness of different departments through data-driven insights.

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Leveraging this solution for housekeeping, service and internal communications, the hotel seeks to gain more control over its operations and boost productivity.

According to the vendor, its hotel operations solution optimises labour using predictive technology and automation and lowers the scope for manual error. 

Grand Hotel president David Jurcak said: “After reviewing Optii’s solution and having a background in housekeeping and operations myself, the choice was pretty simple. 

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“We are excited to get started with Optii and reap the benefits of higher efficiency, improved communication and better collaboration across teams. 

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“Ultimately this will translate into an improved guest experience and that’s what it’s all about for us.”

The Grand Hotel is the third Davidson Hospitality Group property to adopt Optii, following The Don Cesar and The Alexander.

Optii Solutions CEO Katherine Grass said: “To me, it’s particularly gratifying when a leader with a housekeeping background recognises what Optii can do, not only for the operation but for the teams making it all come together. 

“That’s how I know we’re doing it right. It’s for this very same reason we hire from within the industry and especially those with housekeeping and operations experience.”

Earlier this month, Canada’s Rodd Hotels and Resorts opted for Optii’s Preventive Maintenance solution.