As TV offerings in the living room and the guest room continue to diverge, the gap between them keeps widening. The majority of today's hotels offer a TV service that doesn't support two-way interactivity and has therefore ceased to be a service differentiator.
In the age of bring your own device (BYOD), hoteliers can maintain guests' interest in their TV services only if they offer an experience that matches their expectations; however, in the past few years there has been no real innovation helping hoteliers to overcome this problem.
Through harnessing guest demand for robust Wi-Fi connectivity, the Hoist Group makes it possible to develop an attractive solution that offers hoteliers a more realistic and less cost-intensive approach to hotel and hospitality TV services.
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