Hoist Group

Communication, Entertainment and Converged Network Solutions for the Hospitality Industry

Box 6074, 171 06 Solna, Sweden



Hoist Group

Hoist Group develops and delivers systems, products and services to independently operated hotels, hotel chains and public venues in Europe and the Middle East.

Our wide range of products and services, as well as our financing services, enable us to offer a customised solution that will increase the profitability of each customer.

Smart system solutions for hotels

Hoist Group offers comprehensive solutions that comprise state-of-the-art systems and products, as well as necessary supporting services such as hosting, installation, training, support and financing.

To help our customers optimise their results, we invest heavily in developing smart system solutions that can integrate with one another and with third-party systems on the market. The functionality of our systems increases when used together, thereby making operations more efficient.

High-speed internet access for all devices

Hoist Group offers hoteliers unparalleled knowledge in high-speed internet solutions for hotels.

This expertise includes Fusion Internet, which embraces the latest networking technologies along with a wealth of hospitality-specific functionalities to accommodate the needs of internet users and hotel operators alike.

Smart TV systems

Hoist Group offers customised hotel TV solutions to provide guests with entertainment and information.

We offer turnkey solutions for hotel TV that cover the entire process – from planning to installation and support. We use state-of-the-art hotel TV technology and information solutions, and our portfolio includes linear TV channels and systems, along with streamed TV channels for wireless devices.

Flexible network services

Hoist Group offers a comprehensive after-sales service for all of our products. Our dedicated teams take care of everything from the network installation, the services it delivers and security.

Our mandate can be extended to the proactive monitoring and management of all components to comply with your required service levels.

Extensive TV channel network for guest entertainment

Hoist Group’s Guest Content portfolio contains licensing of TV channels, video-on-demand (VOD) and secure apps for hotels, hospitals, restaurants and bars.

With our extensive experience and direct agreements with all major broadcasters, both national and international, we offer customised packages that will give your guests an engaging content experience during their stay.

Smart property management solutions

Hoist Group’s Property Management System aims to optimize hotel operations by streamlining and simplifying all procedures. Our smart systems can be integrated both with one another and with other systems on the market. The functionality of systems increases when they work together, making operation even more efficient. The result is increased profitability for our clients.

Interior products for an enhanced guest experience

Hoist Group supplies a broad range of interior products to hotels and spa and conference facilities such as hairdryers, laundry bags, minibars, ironing centres, safes and kettles. Our products have been selected especially to create a comfortable environment for both hotel personnel and guests.

Smart electronical hotel locks

Hoist Group’s RFID Lock provides hotels with a stable and reliable security solution, while giving the guest a more comfortable and relaxing stay.

Hoist Group’s hotel locks can be integrated with a number of major reservation systems, including our own HotSoft 7 and HotSoft 8 systems. This feature makes issuing keycards and mobile keys easier for hotel staff because they only need to use one system, not two.

Consulting, financing and support services

Hoist Group provides a comprehensive service by directly supplying all products and services and in-house support to ensure a high return on investment.

We are experienced in supplying customised technical solutions to the hospitality sector.

As an additional service, we offer attractive financing options on all our products and for all clients.

About Hoist Group

Hoist Group has offices in 18 countries across Europe and the Middle East. Our annual sales are approximately €134m and we have 500 employees.

A Strategy to Redesign the Guest Relationship

In these times of information overload, relevant content is becoming ever more precious. In fact, relevant content (content that is meaningful to the person concerned in a specific context) enables service providers to create deeper relationships with their customers, communicate relevant messages, stay in touch with them over time and make them loyal to their brand.

Cloud Capabilities for the Hospitality Sector

The Cloud is one of those hot topic tech terms that has created a lot of buzz but seems completely ambiguous and vast in regards to what it actually is. We decided to sit down with our Cloud Technical Manager, Lasse Rytilahti, to finally get the scoop on The Cloud.

HotSoft Property Management System for Hotels

A PMS (Property Management System) is absolutely vital in running your hotel. At Hoist Group, we offer a system called HotSoft (Hotel Software), which is completely scalable and tailored to the needs of your hotel.

Three Habits to Help Build Your Brand

From our years in the hospitality industry, we’ve come across three habits that we have consistently seen beneficial to hotels in building and maintaining their brand image.

Four Tips for a Secure Network

The past two years have seen numerous IT security issues affecting hotels – and making headlines. Threats like these, if they reach you, can take a heavy toll on your hotel’s daily activities as well as your reputation.

Hoist Guest Experience Using Digital Touchpoints

Make your hotel stand out by hoisting the guest experience using digital touchpoints - before, during, and after the stay. Mastering the digital touchpoints you have with your guests can do wonders for your business.

Virtual Gateway – A Newcomer to the Fusion Platform

Hoist Group’s Fusion Internet platform is a leading hospitality product that provides thousands of hotel customers with fast and secure internet connectivity, flexible portals with complete onboarding options, as well as productivity tools for hoteliers such as the Hotel Dashboard, Conference Tool, and Content Management.

What is GDPR and Why is GDPR Important

DPR stands for 'General Data Protection Regulation'. It's an EU regulation coming into effect in May 2018, and concerns the protection of personal data and the rights individuals have to their information. Consumers will have greater control over the data organisations hold on them.

Hoist Group at First HITEC Europe

At the end of March, the world´s largest hospitality technology exposition and conference, HITEC (Hospitality Industry Technology Exposition & Conference), took place in Europe for the first time. Hoist Group was on-site in Amsterdam, the Netherlands.

Be More Personal – Bring Your Hotel TVs to Life

Most of us can't live without our phones, tablets or computers and when we travel, these devices are often the first things we make sure to bring. Let's presume it´s because we can't imagine not having access to our favourite content.

HoistLocatel to Acquire Swisscom Hospitality Services

Sweden-based HoistLocatel has announced its intention to acquire Swisscom Hospitality Services to create a European powerhouse in the provision of technology solutions to the hospitality and healthcare industries.

OKKO Hotels Leverages Swisscom’s Networks and Applications Expertise for Innovative Hotel Concept

OKKO Hotels, a new hotel chain in France, has selected Swisscom Hospitality as its IP networks and applications partner. Swisscom has been commissioned to deliver the hotel networks as well as the three core guest-facing applications, namely high-speed internet, connected hotel TV and voice services chain-wide. Through its wireless networks, Swisscom also supports a host of additional guest-facing and back-of-house applications. The first OKKO Hotel has now successfully gone live in Nantes, France; two more openings are planned for this year in Grenoble and Lyon.

Swisscom Hospitality Leads Hotel Internet Services Market, as Guest Data Triples in One Year

Providing guests with reliable internet services is becoming one of the key challenges for hoteliers. Statistics indicate that the volume of simultaneous connected devices, as well as the overall data transferred on Swisscom-managed hotel networks, has tripled in the last year. Swisscom is supporting hoteliers to adapt their networks and services accordingly.

Swisscom Hospitality Deploys Next-Generation Networks for Rezidor in Saudi Arabia

Swisscom Hospitality Services recently deployed the Radisson Blu Jeddah and the Radisson Blu Yanbu with modern, scalable data networks to provide guests staying at these five star properties with a differentiated, hassle-free internet experience. The two installations mark Swisscom Hospitality's successful entry into the Saudi Arabian market while underpinning the strength of its partnership with The Rezidor Hotel Group across EMEA.

Swisscom Hospitality Launches API to Enable Best-of-Breed Applications to Interact

Swisscom Hospitality has launched a generic application programming interface (API) that enables hotels to achieve full service integration between their guest room entertainment systems and mobile guest applications on the one hand, and their point of sales, property management and back-office systems on the other.

Hoist Group

Box 6074

171 06 Solna

Sweden

+46 8 555 685 00 +46 8 555 685 50 www.hoistgroup.com Follow the Guest
Hoist Group - Oslo

Fredrik Selmers vei 2

N-0633

Oslo

Norway

+47 23 24 37 50 +47 23 24 37 51 www.hoistgroup.com
Hoist Group - Hørsholm

Slotsmarken 12

2970 Hørsholm

Denmark

+45 4586 0203 +45 4586 1333 www.hoistgroup.com
Hoist Group - Helsinki

Perintötie 2 B

01510

Vantaa

Finland

+358 (0) 20 775 66 60 www.hoistgroup.com
Hoist Group - Tallinn

Jõe 9, VII-75

20121 Milano

EE-10151

Tallinn

Estonia

+372 66 61 776 +372 55 625 629 (Müük) www.hoistgroup.com
Hoist Group - Vilnius

Juozapavicius str.6/2

IBC verslo centras, building B, 3rd floor

London SW6 4LZ

09310

Vilnius

Lithuania

+370 5273 0105 www.hoistgroup.com
Hoist Group - Latvia

Jõe 9, VII-75

10151

Tallinn

Estonia

+372 66 61 776 +371 283 333 10 (English / Russian) www.hoistgroup.com
Hoist Group Ltd. - London

Studio 1.02

114 Power Road

W4 5PY

London

United Kingdom

+44 207 348 6770 +33 1 41 97 74 38 (International) www.hoistgroup.com
Hoist Group - Nanterre

Parc Icade – Immeuble Axe Seine Défense

1 rue du 1er Mai, CS60008

92752 Nanterre Cedex

France

+33 826 46 46 46 +33 141 97 74 64 www.hoistgroup.com
Hoist Group - München

Planegger Str. 9a

D – 81241

München

Germany

+49 89 244 10210 www.hoistgroup.com
Hoist Group - Nürnberg

Frauentorgraben 43

90443

Nuremberg

Germany

+49 911 360 617 0 +49 911 360 617 19 www.hoistgroup.com
Hoist Group - Vienna

Neulinggasse 29 / Top 6

A – 1030

Vienna

Austria

+43 1 69 86 442 www.hoistgroup.com
Hoist Group - Geneva

Immeuble HIG

Chemin Grenet 21

1214

Switzerland

+41 22 740 7501 www.hoistgroup.com
Hoist Group S.r.L. - Milano

Largo la Foppa 1

20121

Milan

Italy

+39 02 8904 611 www.hoistgroup.com
Hoist Group Spain (S.A.U) - Barcelona

c/ Marià Cubí 7

08006

Barcelona

Spain

+34 610 704 574
Hoist Group Benelux - The Hague

Zuid-Hollandlaan 7

NL – 2596 AL

The Hague

Netherlands

+44 207 348 6770
Hoist Group Portugal, S.A. - Portugal

Praça de Alvalade, nº 6 – 4 Fte

1700-036 Lisboa

Lisbon

Portugal

+351 21 340 3350
Hoist Group Hospitality Services - Istanbul

Telekomünikasyon Hiz. Ltd. Şti.

İnönü Cad. Sümer Sok. Zitaş İş

Merkezi C1 Blok D:10

TK – 34710 Kozyatağı / İstanbul

Istanbul

Turkey

+90 530 202 0002
Hoist Group - Dubai

LIU-K13 Dubai Airport Free Zone

Dubai

United Arab Emirates

+971 009714 2991159 +971 009714 2991161 www.hoistgroup.com