Hoist Group Communication, Entertainment and Converged Network Solutions for the Hospitality Industry

From our years in the hospitality industry, we’ve come across three habits that we have consistently seen beneficial to hotels in building and maintaining their brand image.

A couple weeks ago, Marc Valentin, Hoist Group CTO, and Simon I’Anson, Hoist Group CSO, sat down to talk about the future of hospitality.

As of January 2019, Hoist Group is proud to announce Helge Solbakken as the new Managing Director for the offices in Norway.

The past two years have seen numerous IT security issues affecting hotels – and making headlines. Threats like these, if they reach you, can take a heavy toll on your hotel’s daily activities as well as your reputation.

Are you familiar with IVR – Interactive Voice Recognition? Until recently, calling your bank or internet service provider was the best way to meet one.

Hoist Group issued on 29 June 2017 senior secured callable floating rate bonds in an aggregated amount of Skr500m with ISIN SE0010101576 within a total framework amount of Skr1bn on the Swedish bond market.

Make your hotel stand out by hoisting the guest experience using digital touchpoints - before, during, and after the stay. Mastering the digital touchpoints you have with your guests can do wonders for your business.

It's no secret that every event or meeting you attend today will include some sort of digital event technology.

The world is moving faster than ever; everyone is highly connected and we handle all sorts of information through our smartphones: travel tickets, loyalty cards, confirmation codes and even contactless payment.

From 1 April 2018, the EU’s Cross-Border Portability of Online Content policy comes into effect. This new regulation enables you to access your subscribed content services anywhere in EU, just as you would access them at home.

‘Follow the Guest’ is our way to ensure that you have more satisfied and returning guests by enhancing the guest experience.

Hoist Group’s Fusion Internet platform is a leading hospitality product that provides thousands of hotel customers with fast and secure internet connectivity, flexible portals with complete onboarding options, as well as productivity tools for hoteliers such as the Hotel Dashboard, Conference Tool, and Content Management.

DPR stands for 'General Data Protection Regulation'. It's an EU regulation coming into effect in May 2018, and concerns the protection of personal data and the rights individuals have to their information. Consumers will have greater control over the data organisations hold on them.

Hoist Group now offers a fully outsourced managed network service, with the network hardware rental equipment included.

Receptio and Hoist Group are entering into a partnership creating a full end-to-end solution for the hospitality market in EMEA.

LAN Management will enable your systems to communicate better and capture more data to help you identify your guest's preferences.

Hoist Group announces the acquisition of Paragon Systems, a leading Irish software integrator to the hospitality industry, thereby strengthening its product range and widening its offering.

At the end of March, the world´s largest hospitality technology exposition and conference, HITEC (Hospitality Industry Technology Exposition & Conference), took place in Europe for the first time. Hoist Group was on-site in Amsterdam, the Netherlands.

Most of us can't live without our phones, tablets or computers and when we travel, these devices are often the first things we make sure to bring. Let's presume it´s because we can't imagine not having access to our favourite content.

After running a worldwide tender, AccorHotels has appointed Hoist Group as approved WiFi partner, building upon an already successful track record in delivering consistent quality WiFi to AccorHotels guests, as well as enabling property back of house connectivity.

Hoist Group in France and Canal+ Group are launching an on demand TV programmes package for both healthcare and hotel markets. It will provide the clients and patients who subscribe with the best of Canal+ programmes under the brand CANAL+ A LA DEMANDE.

ProAchat, the leading central contracting agency for independent hotels with more than 1,150 members in France, has listed Hoist Group as a recommended supplier for WiFi solutions.

AccorHotels in the Benelux countries has upgraded its WiFi networks to the latest wireless networking standard, known as 802.11ac.

Yesterday, Sweden-based HoistLocatel completed the acquisition of Swisscom Hospitality Services (SHS).

Sweden-based HoistLocatel has announced its intention to acquire Swisscom Hospitality Services to create a European powerhouse in the provision of technology solutions to the hospitality and healthcare industries.

Swisscom Hospitality has announced the delivery of its award-winning Connected TV solution through wireless broadband technologies.

NH Hotel Group has put its guest internet experience on a new footing. During the past months, more than 220 NH properties across Europe have been fitted with the Swisscom Internet Gateway to support much higher numbers of users and streamed data.

NH Hotel Group has put its guest internet experience on a new footing. During the past months, more than 220 NH properties across Europe have been fitted with the Swisscom Internet Gateway to support much higher numbers of users and streamed data.

Al-Hokair, a group with a long involvement in property ownership and a key player in the development of the hospitality sector in Saudi Arabia, has commissioned Swisscom Hospitality to serve all its properties with advanced broadband Internet services.

OKKO Hotels, a new hotel chain in France, has selected Swisscom Hospitality as its IP networks and applications partner. Swisscom has been commissioned to deliver the hotel networks as well as the three core guest-facing applications, namely high-speed internet, connected hotel TV and voice services chain-wide. Through its wireless networks, Swisscom also supports a host of additional guest-facing and back-of-house applications. The first OKKO Hotel has now successfully gone live in Nantes, France; two more openings are planned for this year in Grenoble and Lyon.

Providing guests with reliable internet services is becoming one of the key challenges for hoteliers. Statistics indicate that the volume of simultaneous connected devices, as well as the overall data transferred on Swisscom-managed hotel networks, has tripled in the last year. Swisscom is supporting hoteliers to adapt their networks and services accordingly.

Swisscom Hospitality Services recently deployed the Radisson Blu Jeddah and the Radisson Blu Yanbu with modern, scalable data networks to provide guests staying at these five star properties with a differentiated, hassle-free internet experience. The two installations mark Swisscom Hospitality's successful entry into the Saudi Arabian market while underpinning the strength of its partnership with The Rezidor Hotel Group across EMEA.

Swisscom Hospitality, the division of the Swiss telecommunications operator focused on serving the hotel and conference industries worldwide, has appointed Alfonso Tasso as its new CEO.

Amedia, a young and expanding hotel brand in Germany, Austria and Central Europe, has selected Swisscom Hospitality to implement and service its complete guest technology offering.

Swisscom Hospitality has been selected by Accor to provide the high-speed internet access (HSIA) which powers the free Wi-Fi now available at 194 hotels in the UK including the ibis, Novotel, Mercure and Pullman brands.

David Dreschner has been appointed senior director, strategic alliances and business development at Swisscom Hospitality Services.

Scandic Hotels and Swisscom Hospitality have jointly announced the signing of a partnership agreement to deliver next-generation hotel high-speed internet access (HSIA) services.

In a world first, Swisscom Hospitality Services and LG Electronics are proud to unveil their jointly developed, completely seamless 'Bring Your Own Content' application.

Swisscom Hospitality is pleased to announce the recent hiring of Deb Sander, Brian Fillo and Graham Macdonald, three seasoned hospitality technology professionals, as part of its growth programme in the Americas.

Samsung and Swisscom Hospitality Services have unveiled their first joint ConnectedHotel TV installation at Hotel La Palma in Stresa, Italy.

The citizenM room tablet has been custom-designed by Swisscom Hospitality to increase guest engagement and interactivity.

The citizenM room tablet has been custom-designed by Swisscom Hospitality to increase guest engagement and interactivity.

Swisscom Hospitality Services and NEC Unified Solutions have announced their strategic alliance to offer next-generation voice and data solutions to the EMEA hospitality market.

Hospitality Services (Austria), a wholly owned subsidiary of Swisscom (Switzerland), has signed an asset purchase agreement with Deuromedia Technologies, by which it will take over all operations, including the existing contracts with its partners, customers, suppliers and employees.

Swisscom Hospitality Services has announced the hiring of two seasoned hospitality professionals for its business in the Americas: Patrick Lewis joins as a Director of Solutions Architecture while Greg Wutzke comes on board as a Director of Business Development.

Swisscom Hospitality Services has announced that Mark Holzberg has joined the company as Vice President, the Americas and Global Managed Services.

Swisscom Hospitality Services and SMARTEQ have entered a commercial partnership to serve Russia's vibrant hotel industry through a suite of integrated information and communication technology (ICT) solutions.

NH Hoteles continues its successful partnership with Swisscom Hospitality. A new framework agreement signed by both parties makes Swisscom Hospitality the partner of choice for a suite of guest-facing technologies as well as its advanced network management services.

Queens Moat Houses, a leading European hotel group with 57 hotels across the UK, the Netherlands and Germany, and Swisscom Hospitality Services have renewed their long-standing partnership.

Swisscom Hospitality has launched a generic application programming interface (API) that enables hotels to achieve full service integration between their guest room entertainment systems and mobile guest applications on the one hand, and their point of sales, property management and back-office systems on the other.

Swisscom Hospitality Services and FCS Computer Systems (FCS) have announced the integration of their respective applications portfolios.

Having pioneered connected TV applications for the global hotel industry since 2010, Swisscom Hospitality Services has now announced the launch of its second-generation ConnectedHotel TV offering.

Mandarin Oriental Hotel Group (MOHG) has entrusted Swisscom Hospitality Services with the remote management of its IT infrastructure at five European locations.