Swisscom Hospitality Enhances its NOC / Managed Services and Business Development Teams in the Americas

Swisscom Hospitality is pleased to announce the recent hiring of Deb Sander, Brian Fillo and Graham Macdonald, three seasoned hospitality technology professionals, as part of its growth programme in the Americas.

Deb Sander joins Swisscom as senior manager, Americas NOC operations, based at the Company’s US HQ in Dulles, Virginia (DC metro area). Deb comes to Swisscom directly from Marriott International, where she served for more than ten years, most recently in managerial positions at Marriott’s Network Operations Center (NOC) in nearby Frederick, Maryland.

"I’m thrilled to have the opportunity to join Swisscom during this phase of its expansion in the Americas, and most especially to leverage my experience in NOC management and technology operations in the hospitality industry," said Sander. "I’m passionate about this industry and providing the very best in service and support to our hotel partners and their guests. Having done this for the last ten years at Marriott, I’m excited to now bring this experience to Swisscom, where I’ll have an opportunity to work with many of my former Marriott associates who are now client partners, as well as the many other brands and management companies that Swisscom works with."

"Deb is a strong addition to our operations team," said Mark Holzberg, vice president, the Americas and global managed services at Swisscom. "With her strong NOC management and hospitality industry experience, she will be a key player as we further strengthen and develop our support and managed network services business in this part of the world."

Brian Fillo and Graham Macdonald have joined Swisscom as directors of business development. Brian came into the company from Guest-Tek, where he spent over 13 years in senior sales positions, including VP, EMEA; global account manager for Starwood; and national account manager. Graham Macdonald joined Swisscom from IBAHN, and also has many years of industry business development experience, including as a senior sales account manager at Stayonline / Lodgenet and as a regional VP of sales at Lorica Solutions.

"I couldn’t be happier to have both Brian and Graham join the Swisscom team," said Holzberg. "I’ve known them both for a long time, and they are consummate professionals who understand that selling is a consultative endeavour based upon trust and listening to what our clients need in an evolving technology landscape." Fillo is based in Montreal and Macdonald in Richmond.

Swisscom, including members of its new Americas team, as well as a European contingent, are at HITEC and can be found in booth 1743.

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